Important Customer Information

Important Customer Information

At Anchor Magnets our commitment to providing you with the best products and services is unwavering. In order to continue providing unbeatable support, we are making some minor changes to streamline our business operations.

The changes mean that we will invoice our EU clients from Anchor Magnets Limited with effect from 1st January 2024 and therefore will ask you to make payments to a newly designated bank account. Customers can continue to pay in their chosen currency. Additionally, our customers in Germany will receive two types of invoices based on the country from which Anchor Magnets Ltd despatches its orders*.  More information on this below.

We understand the importance of keeping you informed, and we will be in touch with you again with more detail closer to the time when these changes are scheduled to take place. Our customer support team will be available to address any questions or concerns you may have as we approach this transition.

Once again, we would like to thank you for choosing Anchor Magnets as your partner, and we look forward to continuing to serve you with the same level of dedication and commitment that you've come to expect from us.

If you have any questions or need more information, please do not hesitate to contact our customer support team at We are here to assist you.

Thank you for your trust and continued partnership with us.

*For our customers in Germany

  • Where goods are shipped to you from our warehouse in the UK, your invoice will show that goods are VAT zero-rated as an inter-community supply.
  • Where goods are shipped to you from our warehouse in Germany, your invoice will show local supply and VAT will be shown at the current rate.

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